Privacy Policy

Privacy Policy

Introduction

At http://mobility-assistance-rio-hondo-texas.primarycareaid.com (hereinafter referred to as “Mobility Assistance Rio Hondo Texas,” “we,” “us,” or “our”), we are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy details how we collect, manage, and protect data when you interact with our website, applications, services, and products. Our commitment to privacy is in line with various global regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales Practice Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including our primary website, mobile applications, online services, and any other digital platforms or tools we offer. However, please be aware that this policy does not extend to external websites, applications, or services linked from our platform. These third-party entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices when:

  1. You use our applications and services as an authorized user, accessing and interacting with our digital offerings.
  2. You visit our websites linked to this policy, understanding that your activities may be tracked and recorded.
  3. You communicate with us via email, phone calls, or text messages (SMS), including when you opt-in to receive newsletters or promotional content.

Personal Data Collection

We collect diverse types of personal data, which can include:

  • Account Information: Details related to your user account creation and maintenance.
  • Payment Information: Transaction details required for processing payments and services.
  • Financial Information: Financial records linked to billing and accounting purposes.
  • Purchase Information: Data about products or services you acquire from us.
  • Mobile Device Identifiers: Unique identifiers associated with your mobile device when using our mobile applications.
  • Location Data: Geographic tracking data provided by your device for location-based services.
  • Feedback: Opinions, reviews, and comments you share with us to improve our services.
  • Social Media Information: Publicly available information from social media platforms if you choose to connect them to our services.
  • Product Information: Details about products or services that interest you or that you purchase from us.

We gather this data through direct user input, interactions with our digital platforms, and automated tracking technologies. Additionally, third parties may share personal data with us for specific purposes, adhering to their privacy policies.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable analytics. Cookies can be categorized as:

  • Strictly Necessary: Essential for navigating our site and using its core features.
  • Preference: Remembering user preferences and settings to personalize content.
  • Analytics: Collecting aggregated data for performance measurement and improvement.

Users have the option to manage and control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or as required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize the data to prevent re-identification.

Security Measures

Mobility Assistance Rio Hondo Texas implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. We utilize industry-standard encryption technologies and follow strict data protection protocols to ensure the safety of your information during transmission and storage.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to monitor their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data, including:

  • Access to your information and its use details.
  • Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (or the right to be forgotten) under certain circumstances.
  • Restriction or objection to the processing of your data for specific purposes.
  • Data portability, allowing you to transfer your data to another controller.
  • The right to withdraw consent at any time without affecting the lawfulness of previous data processing.
  • The ability to file appeals or complaints with relevant supervisory authorities.

To exercise these rights or have any data-related queries, please contact our privacy team using the details provided below. We aim to respond promptly and provide transparent support regarding your privacy concerns.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For questions, requests for data access or correction, unsubscribe inquiries, or other privacy-related matters, please contact us:

We appreciate your trust in sharing your personal information with Mobility Assistance Rio Hondo Texas. This policy demonstrates our commitment to protecting your privacy and ensuring a secure digital experience.